"Extreme E-Scooters Demand Immediate Action from Manufacturers and Car Owners"

Representatives of Extreme Scooter owners recently visited the headquarters of companies such as Gili Motors and Baidu in Hangzhou and Beijing, respectively, to engage in direct communication. earlier, extreme scooter owners published an open letter on January 3 demanding that the manufacturers take immediate action.

The two parties agree on the following points:

1. Gili Motors stated that related work is progressing but requires time.

2. The company plans to establish a team of 30 members and will provide an update on progress by Friday, January 10th.

3. By friday (2025 january 10th), the company will release a public announcement regarding what they can currently address (related to warranty, rights, etc.). specifics are only set up once the team is built after.

4. Gili Motors employees only used oral communication during the meeting and did not provide any official documents or publish their information under their own name.

5. If the update on Friday cannot be clarified, owners can directly communicate with Yang Xuanli to discuss.

Extreme Scooter owners' open letter (translated by Automotive Family/Gui Chen) stated:

"At this juncture, representatives of the entire affected crew, and for all car owners impacted, bring as follows, an ultimatum strong yet logical to both(Chinese Motors corporation, Baidu, And degree vehicle):

1. Restoration of a backup support system as soon as possible: Considering that more and more vehicles are experiencing failures they cannot repair and accidents after which they can't be repaired, only basic travel security and the maintenance warranty for customers can be safeguarded, demand is made to collaborate both to set up it now including but not limited to- parts/ spare replacement delivery system opening web permissions access to designated authorized service center detection and routine, personnel training: and real assurance of backup warranty rights.

2. Efforts in a full-scale software fix immediately on existing issue.: In response to already recognized problems with our software add significant investments into R&D aim at the most expeditious speed for repairs. Provide regular updates to car owners about that progress making to ensure it has all become fully operational -reliable free from glitches that creates driving risks. We are entitled to rely on that system.

3. Long-lasting communication frameworks: Two parties constitute a professional committee dedicated to addressing the grievances expressed here. Holding regular communication; providing timely responses ensuring transparency -to safeguard our rights as customers.

4. clear timeframes of the recovery terms and associated responsibilities: Clearly define & set specific recovery periods for maintenance routine, spare parts distribution & system stability. In case of delayed delivery/ performance -it is clearly stated how compensation can be claimed by customers. Because every single one of us spent his private savings on buying extreme vehicles which have to face risks we will like an expectation. - we expect immediate response from manufacturers to make a solution through the establishment of effective programs, and also want owners' trust back for the reliability and safety of products from extreme brands."